COVID-19: Some delivery times are longer than normal. Returns window is now extended to 60 days
Shipping Policy - Rest of the World
For better customer experience, please purchase only ONE item per order. If you want to purchase more than one item, please check out multiple times. Create one order for each item you would like to purchase.
All international orders can take an average of 13 - 15 working days to be delivered after the order is internationally shipped. Please note this is a Parcel Forwarding service meaning your parcel will first be delivered to a hub based in the US and then dispatched to your delivery address. This process can take between 7 - 11 working days.
During the checkout you will be provided with 2 or 3 international shipping options: regular tracked, priority tracked and express tracked. Regular tracked shipping option should have your item delivered within 13 - 15 working days on average, Priority tracked shipping will be quicker and slightly more expensive.
You will be provided with a link through which you will be able to track your order at all times.
Estimated shipping costs will also be provided during the checkout process. Please note that shipping costs are not refundable in any case.
Bear in mind that the delivery times and prices will vary depending on the end destination of the order, time of year, size and weight of the parcel.
Also please note that the application of Gift Card payments and the application of Discount Codes are not available in our international checkout hub.
Customs, duties and taxes
When purchasing items internationally you might find yourself in a situation where additional charges will be applied in accordance to your local rules and regulations. Bear in mind that these charges are applied by the state and are non-refundable if you choose to return the purchased item.
Please be aware that these are not calculated and included in the final price shown in the international checkout and you will be notified by the relevant authorities if any additional charges have been applied.
Also, this article might help you avoid duties and tax charges. For example, in most European countries you can avoid duties and taxes if the value of the goods is less than 150 EUR (135 GBP in the UK). This would mean that if you're exceeding that value, you can split your order into smaller orders to avoid these charges.
For more details please refer to your government's official documentation on the subject.
Here is an example of a checkout view:
Bosnia and Hercegovina
Isle of Man
Papua New Guinea
Tanzania, United Republic of
Trinidad and Tobago
United Arab Emirates