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COVID: Some delivery times are longer than normal

COVID-19: Some delivery times are longer than normal. Returns window is now extended to 60 days

Shipping Policy - Rest of the World

For better customer experience, please purchase only ONE item per order. If you want to purchase more than one item, please check out multiple times. Create one order for each item you would like to purchase.

All international orders can take an average of 13 - 15 working days to be delivered after the order is internationally shipped. Please note this is a Parcel Forwarding service meaning your parcel will first be delivered to a hub based in the US and then dispatched to your delivery address. This process can take between 7 - 11 working days.

During the checkout you will be provided with 2 or 3 international shipping options: regular tracked, priority tracked and express tracked. Regular tracked shipping option should have your item delivered within 13 - 15 working days on average, Priority tracked shipping will be quicker and slightly more expensive.

You will be provided with a link through which you will be able to track your order at all times.

Estimated shipping costs will also be provided during the checkout process. Please note that shipping costs are not refundable in any case.

Bear in mind that the delivery times and prices will vary depending on the end destination of the order, time of year, size and weight of the parcel.

Also please note that the application of Gift Card payments and the application of Discount Codes are not available in our international checkout hub.

 

Customs, duties and taxes

When purchasing items internationally you might find yourself in a situation where additional charges will be applied in accordance to your local rules and regulations.

Any customs or import charges that arise when a parcel reaches a destination country must be paid by the recipient of the parcel. We have no way of knowing what these charges may be as they vary from country to country.

Bear in mind that these charges are non-refundable if you choose to return the purchased item.

Please be aware that these are not calculated and included in the final price shown in the international checkout and you will be notified by the relevant authorities if any additional charges have been applied. 

For more details please refer to your government's official documentation on the subject.

 

Here is an example of a checkout view:

Countries available:

Aland

Albania

Algeria

Andorra

Argentina

Austria

Azerbaijan

Bahamas

Bahrain

Barbados

Belarus

Belgium

Bermuda

Bolivia

Bosnia and Hercegovina

Brazil

Bulgaria

Cambodia

Canada

Cayman Islands

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

Dominican Republic

Ecuador

Egypt

Estonia

Faroe Islands

Finland

France

Georgia

Germany

Gibraltar

Great Britian

Greece

Guatemala

Guernsey

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Isle of Man

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kuwait

Latvia

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malaysia

Malta

Mexico

Moldova

Monaco

Mongolia

Montenegro

Morocco

Mozambique

Netherlands

Nicaragua

Nigeria

Norway

Oman

Panama

Papua New Guinea

Peru

Poland

Portugal

Qatar

Romania

Russian Federation

San Marino

Saudi Arabia

Serbia

Singapore

Slovakia

Slovenia

South Korea

Spain

Sweden

Switzerland

Taiwan

Tanzania, United Republic of

Thailand

Trinidad and Tobago

Tunisia

Ukraine

United Arab Emirates

Uruguay

Vietnam